1. Eligibility
- Only duplicate payments (due to gateway errors) qualify for refunds.
2. Process
- Email refund requests to janitvaivf123@gmail.com with:
- Transaction proof.
- Bank details (account number, IFSC, name).
- Refunds processed within 10–14 working days post-verification.
3. Non-Refundable Scenarios
- Missed/cancelled appointments by the patient.